Thursday, November 4, 2010

Fax Fun: 18 months later

In April 2009 I posted about nuisance fax calls to our house.  Read it here.

We hadn't heard from our Fax "Friends" for a while, but the other day, those calls came rolling through again.  The stars must have aligned, because it happened to be one of those days when the phone was ringing off the hook anyway, and add 5 calls from the fax machine.  Thankfully I wasn't home when they tried to send me the fax.  I might have ripped the phone off the wall and thrown it into the street.

But, as I was deleting the 7 messages from my answering machine, 5 of which were from the fax, I decided to try and find an office number once again to see if I could get this thing resolved.  Remember those stars aligning?  Yep.  I finally found a number online that would get me a human being!  Score!

So I called today and wasn't really sure how to start.  "Hi, um, I'm just an ordinary citizen..."  I'm sure the girl on the other end of the line thought I was nuts with that opening line.  But she transferred me to someone else and I again explained the situation.  That woman was skeptical she could help, since the number on my caller ID did not match their fax number, but she promised to look into it, and wouldn't you know, she called back within 10 minutes to tell me she'd found my number in the system and had deleted it.  Thank you!!  I should send her cookies.   Or the peanut-butter-caramel swirled brownies I made yesterday.  (Yummm!  If you look up the recipe, I skipped the espresso powder.)

Turns out our number was linked to a regular customer of theirs, so every time he made a purchase the computer tried to fax him an invoice, but he now uses email fax or something like that.  Whatever his method, cue the Hallelujah Chorus, 'cause I'm FREEEEEEEEE!

1 comment:

Christy said...

Happy Day!! I would have choked someone a long time ago. You did great.